Any issues with ordering? Odd issue
A place to report technical issues you experience.
Any issues with ordering? Odd issue
by Allen_B » Thu Nov 17, 2011 5:18 pm
I "thought" I placed an order last night (after the chat) but never got an email confirmation...
Not sure if I should re-order but don't want a dupe order! Any way to check before I re-submit it?
Thanks,
Allen
Not sure if I should re-order but don't want a dupe order! Any way to check before I re-submit it?
Thanks,
Allen
- Allen_B
- Volcano Menehune
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Re: Any issues with ordering? Odd issue
by Artist Boy » Thu Nov 17, 2011 8:01 pm
hang on I will check for ya.... sit tight
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Artist Boy - Forum Admin
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Re: Any issues with ordering? Odd issue
by Artist Boy » Thu Nov 17, 2011 8:09 pm
nope I have no records of you ordering last night at all neither as a guest or logged in. But I see you made one already today, sorry for the delay in a response.
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Artist Boy - Forum Admin
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Re: Any issues with ordering? Odd issue
by Jagellpuff » Thu Nov 17, 2011 8:52 pm
Remember that you can go to "My Account" and view any orders past or present. I do this every time and it will show if it is pending, shipping or completed. The my account is next to the log in.
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Jagellpuff - Magma God
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Re: Any issues with ordering? Odd issue
by Artist Boy » Thu Nov 17, 2011 9:03 pm
but if they forgot to sign in to their account it would not show up there.... you would be surprised how many people don't log in first and order as a guest.
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Artist Boy - Forum Admin
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