Can't log in on store page.
A place to report technical issues you experience.
Can't log in on store page.
by Samurai Vaper » Mon Feb 06, 2012 6:48 am
Is anybody else having this problem too? All day I have been trying to log on to the store page but it keeps timing out. I know it's not the whole site because I can log on to the forum.

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Samurai Vaper - Volcano God
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Re: Can't log in on store page.
by Artist Boy » Mon Feb 06, 2012 7:01 am
Sounds like you might have a cache issue. Have you tried dumping the browsers cache? Do you have things in the cart before you tried logging in? It might also be causing the cache issue.
Clear your cart, then dump the cache and restart your browser.
That should fix it.
Clear your cart, then dump the cache and restart your browser.
That should fix it.
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Artist Boy - Forum Admin
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Re: Can't log in on store page.
by Samurai Vaper » Mon Feb 06, 2012 7:05 am
No I don't have anything in the cart.
This is the message I get:
The connection was reset
The connection to the server was reset while the page was loading.
How do you clear the cache?
This is the message I get:
The connection was reset
The connection to the server was reset while the page was loading.
How do you clear the cache?
Last edited by Samurai Vaper on Mon Feb 06, 2012 7:18 am, edited 1 time in total.
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Samurai Vaper - Volcano God
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Re: Can't log in on store page.
by Artist Boy » Mon Feb 06, 2012 7:14 am
depends on which browser you are using.
but should be somewhere in your browsers options, Should say clear cache, or clear cookies, or clear browser data. Something along those lines.
but should be somewhere in your browsers options, Should say clear cache, or clear cookies, or clear browser data. Something along those lines.
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Artist Boy - Forum Admin
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Re: Can't log in on store page.
by Samurai Vaper » Mon Feb 06, 2012 7:18 am
I edited my reply on clear cache but I guess you beat me to it.
Anyways, I did figure out how to clear the cache (
), but I still can't log in and still getting the same message:
The connection was reset
The connection to the server was reset while the page was loading.

EDIT:
This is the message I'm getting from Opera:
Connection closed by remote server
Anyways, I did figure out how to clear the cache (
The connection was reset
The connection to the server was reset while the page was loading.
EDIT:
This is the message I'm getting from Opera:
Connection closed by remote server
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Samurai Vaper - Volcano God
- Posts: 143
- Joined: Thu Dec 08, 2011 8:09 am
- Location: 671 Guam
Re: Can't log in on store page.
by Samurai Vaper » Mon Feb 06, 2012 8:23 pm
After more than 12 hours and after clearing my cache, I'm still not able to log in to my account at the store page.
It's strange that I can log on to the Forums page but not the Store page.
I am at a loss here...
Should I create another account?
It's strange that I can log on to the Forums page but not the Store page.
I am at a loss here...
Should I create another account?
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Samurai Vaper - Volcano God
- Posts: 143
- Joined: Thu Dec 08, 2011 8:09 am
- Location: 671 Guam
Re: Can't log in on store page.
by Shadow Rhelm » Mon Feb 06, 2012 8:25 pm
Have you tried another browser or restarting your computer?
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Shadow Rhelm - Customer Service Manager
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Re: Can't log in on store page.
by Samurai Vaper » Mon Feb 06, 2012 9:10 pm
Yah, I tried it on FireFox, Opera, and IE and I can't log on even after restarting the browser or the pc.
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Samurai Vaper - Volcano God
- Posts: 143
- Joined: Thu Dec 08, 2011 8:09 am
- Location: 671 Guam
Re: Can't log in on store page.
by Artist Boy » Mon Feb 06, 2012 9:41 pm
I dont know what it could be then. It is something on your end is not connecting to the server.
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Artist Boy - Forum Admin
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Re: Can't log in on store page.
by Samurai Vaper » Mon Feb 06, 2012 9:48 pm
On my end it says "waiting for www.volcanoecigs.com".
I guess I'll just make a new account.
Thanks AB and Shadow.
I guess I'll just make a new account.
Thanks AB and Shadow.
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Samurai Vaper - Volcano God
- Posts: 143
- Joined: Thu Dec 08, 2011 8:09 am
- Location: 671 Guam
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