It is currently Thu May 17, 2012 5:07 am

Can't log in on store page.

A place to report technical issues you experience.

Can't log in on store page.

Postby Samurai Vaper » Mon Feb 06, 2012 6:48 am

Is anybody else having this problem too? All day I have been trying to log on to the store page but it keeps timing out. I know it's not the whole site because I can log on to the forum.
:( :( :(
Image
My PV lineup: MAGMA / INFERNO / LAVATUBE / MAXI ROUGHSTACK V2
"The undisturbed mind is like the calm body water reflecting the brilliance of the moon. Empty the mind and you will realize the undisturbed mind." - Yagyu Jubei
User avatar
Samurai Vaper
Volcano God
 
Posts: 143
Joined: Thu Dec 08, 2011 8:09 am
Location: 671 Guam

Re: Can't log in on store page.

Postby Artist Boy » Mon Feb 06, 2012 7:01 am

Sounds like you might have a cache issue. Have you tried dumping the browsers cache? Do you have things in the cart before you tried logging in? It might also be causing the cache issue.

Clear your cart, then dump the cache and restart your browser.

That should fix it.
Image
Image
"Relinquite omnem turbatio, vos qui intratis"
User avatar
Artist Boy
Forum Admin
 
Posts: 7629
Joined: Thu Mar 04, 2010 5:00 pm
Location: Bossier City, LA

Re: Can't log in on store page.

Postby Samurai Vaper » Mon Feb 06, 2012 7:05 am

No I don't have anything in the cart.
This is the message I get:
The connection was reset
The connection to the server was reset while the page was loading.


How do you clear the cache?
Last edited by Samurai Vaper on Mon Feb 06, 2012 7:18 am, edited 1 time in total.
Image
My PV lineup: MAGMA / INFERNO / LAVATUBE / MAXI ROUGHSTACK V2
"The undisturbed mind is like the calm body water reflecting the brilliance of the moon. Empty the mind and you will realize the undisturbed mind." - Yagyu Jubei
User avatar
Samurai Vaper
Volcano God
 
Posts: 143
Joined: Thu Dec 08, 2011 8:09 am
Location: 671 Guam

Re: Can't log in on store page.

Postby Artist Boy » Mon Feb 06, 2012 7:14 am

depends on which browser you are using.

but should be somewhere in your browsers options, Should say clear cache, or clear cookies, or clear browser data. Something along those lines.
Image
Image
"Relinquite omnem turbatio, vos qui intratis"
User avatar
Artist Boy
Forum Admin
 
Posts: 7629
Joined: Thu Mar 04, 2010 5:00 pm
Location: Bossier City, LA

Re: Can't log in on store page.

Postby Samurai Vaper » Mon Feb 06, 2012 7:18 am

I edited my reply on clear cache but I guess you beat me to it. :lol:
Anyways, I did figure out how to clear the cache ( :oops: ), but I still can't log in and still getting the same message:

The connection was reset
The connection to the server was reset while the page was loading.


:( :( :(

EDIT:
This is the message I'm getting from Opera:

Connection closed by remote server
Image
My PV lineup: MAGMA / INFERNO / LAVATUBE / MAXI ROUGHSTACK V2
"The undisturbed mind is like the calm body water reflecting the brilliance of the moon. Empty the mind and you will realize the undisturbed mind." - Yagyu Jubei
User avatar
Samurai Vaper
Volcano God
 
Posts: 143
Joined: Thu Dec 08, 2011 8:09 am
Location: 671 Guam

Re: Can't log in on store page.

Postby Samurai Vaper » Mon Feb 06, 2012 8:23 pm

After more than 12 hours and after clearing my cache, I'm still not able to log in to my account at the store page. :(
It's strange that I can log on to the Forums page but not the Store page. :eh:
I am at a loss here... :thumbdown:

Should I create another account?
Image
My PV lineup: MAGMA / INFERNO / LAVATUBE / MAXI ROUGHSTACK V2
"The undisturbed mind is like the calm body water reflecting the brilliance of the moon. Empty the mind and you will realize the undisturbed mind." - Yagyu Jubei
User avatar
Samurai Vaper
Volcano God
 
Posts: 143
Joined: Thu Dec 08, 2011 8:09 am
Location: 671 Guam

Re: Can't log in on store page.

Postby Shadow Rhelm » Mon Feb 06, 2012 8:25 pm

Have you tried another browser or restarting your computer?
Image

Image

'Be the change you want to see happen.' Mahatma Ghandi

Image
User avatar
Shadow Rhelm
Customer Service Manager
 
Posts: 715
Joined: Thu Sep 02, 2010 2:09 pm
Location: Louisiana

Re: Can't log in on store page.

Postby Samurai Vaper » Mon Feb 06, 2012 9:10 pm

Yah, I tried it on FireFox, Opera, and IE and I can't log on even after restarting the browser or the pc.
Image
My PV lineup: MAGMA / INFERNO / LAVATUBE / MAXI ROUGHSTACK V2
"The undisturbed mind is like the calm body water reflecting the brilliance of the moon. Empty the mind and you will realize the undisturbed mind." - Yagyu Jubei
User avatar
Samurai Vaper
Volcano God
 
Posts: 143
Joined: Thu Dec 08, 2011 8:09 am
Location: 671 Guam

Re: Can't log in on store page.

Postby Artist Boy » Mon Feb 06, 2012 9:41 pm

I dont know what it could be then. It is something on your end is not connecting to the server.
Image
Image
"Relinquite omnem turbatio, vos qui intratis"
User avatar
Artist Boy
Forum Admin
 
Posts: 7629
Joined: Thu Mar 04, 2010 5:00 pm
Location: Bossier City, LA

Re: Can't log in on store page.

Postby Samurai Vaper » Mon Feb 06, 2012 9:48 pm

On my end it says "waiting for www.volcanoecigs.com".

I guess I'll just make a new account.

Thanks AB and Shadow.
Image
My PV lineup: MAGMA / INFERNO / LAVATUBE / MAXI ROUGHSTACK V2
"The undisturbed mind is like the calm body water reflecting the brilliance of the moon. Empty the mind and you will realize the undisturbed mind." - Yagyu Jubei
User avatar
Samurai Vaper
Volcano God
 
Posts: 143
Joined: Thu Dec 08, 2011 8:09 am
Location: 671 Guam

Next

Return to Volcano Website Glitches and Issues

Who is online

In total there are 0 users online :: 0 registered, 0 hidden and 0 guests (based on users active over the past 5 minutes)
Most users ever online was 92 on Wed Nov 30, 2011 7:15 pm

Users browsing this forum: No registered users and 0 guests