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Having a weird problem...

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Having a weird problem...

Postby Jero-Z » Sun Aug 21, 2011 11:04 am

I ordered a magma starter pack last friday and I accidentally forgot to add my apartment number. Because of this my package got sent back by the post office, so I was wondering what would happen. I would assume it would be sent back to me, but my apartment number is going to be needed so I'm just wondering if I'm going to me notified somehow or what? I just want my e cigs T.T
thanks!
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Re: Having a weird problem...

Postby Artist Boy » Sun Aug 21, 2011 11:11 am

I think if you call USPS and provide them with the tracking number of the package, they can find where it is currently and change the address so it gets to you. Only thing is it depends on how long ago it was sent back to the PO, it might have already been returned to sender. I am not sure. But definitely call them as soon as you can when they are open.

If it was returned to us already you will have to contact our CS department and they will get you over to shipping to get the package resent to you.
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Re: Having a weird problem...

Postby Jero-Z » Sun Aug 21, 2011 11:23 am

alright, thank you very much!
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