It is currently Tue May 22, 2012 3:51 pm

Missing a juice in last order

Ask Artist Boy and the community.

Missing a juice in last order

Postby Sky Davis » Mon Feb 06, 2012 4:26 pm

Aloha all,
wasn't sure where exactly to put this. anyway, I received my order today, but to my dismay found that my 30ml tobacco pure wasn't in the package. I've put in a ticket to CS, but my question to YOU nice folks would be this: can I start vaping my other juices? or will they want my entire order returned as proof that I didn't receive one juice? Silly question, :crazy: I know, but this is the first time it's happened to me. Thanks in advance for any time you spent reading/answering this :mrgreen:
User avatar
Sky Davis
Volcano Menehune
 
Posts: 13
Joined: Fri Feb 03, 2012 2:17 am
Location: York, PA

Re: Missing a juice in last order

Postby Shadow Rhelm » Mon Feb 06, 2012 6:17 pm

Hello Sky :wave:

I am sorry to hear that happened. You can begin using your other items with out issue. We will not require you to send it all back. You will be good to go soon :thumbup:
Image

Image

'Be the change you want to see happen.' Mahatma Ghandi

Image
User avatar
Shadow Rhelm
Customer Service Manager
 
Posts: 719
Joined: Thu Sep 02, 2010 2:09 pm
Location: Louisiana

Re: Missing a juice in last order

Postby Sky Davis » Mon Feb 06, 2012 6:28 pm

Awesome! Thanks so much for the quick reply, Shadow! Volcano customer service is the BOMB, much like this delicious bonzai banana :D
User avatar
Sky Davis
Volcano Menehune
 
Posts: 13
Joined: Fri Feb 03, 2012 2:17 am
Location: York, PA

Re: Missing a juice in last order

Postby Shadow Rhelm » Mon Feb 06, 2012 6:33 pm

It is my pleasure. I am happy you feel you are being taken care of :) You are in good hands. :thumbup:
Image

Image

'Be the change you want to see happen.' Mahatma Ghandi

Image
User avatar
Shadow Rhelm
Customer Service Manager
 
Posts: 719
Joined: Thu Sep 02, 2010 2:09 pm
Location: Louisiana


Return to General and Technical Questions

Who is online

In total there are 0 users online :: 0 registered, 0 hidden and 0 guests (based on users active over the past 5 minutes)
Most users ever online was 92 on Wed Nov 30, 2011 7:15 pm

Users browsing this forum: No registered users and 0 guests