Shipping outside the US
A place to talk about your shipping experience.
Shipping outside the US
by Tice » Tue Mar 22, 2011 10:58 am
I would really like to purchase two of the inferno T Packages but I live in the UK - England. Can you tell me if you can ship to here, or if there is an outlet that does? Thanks.
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Re: Shipping outside the US
by geekdgirl » Tue Mar 22, 2011 11:05 am
You should call the customer service number, they'll be able to let you know...
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geekdgirl - Inferno Legend
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Re: Shipping outside the US
by Tice » Tue Mar 22, 2011 11:36 am
I had thought of that, but I figured it would be nice for anyone else in the same situation as me to have an official response to this as I can not find any info anywhere on here saying either way.
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Re: Shipping outside the US
by geekdgirl » Tue Mar 22, 2011 11:39 am
From what I've seen, they always ask for international orders to call directly and speak to someone...
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geekdgirl - Inferno Legend
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Re: Shipping outside the US
by Artist Boy » Tue Mar 22, 2011 12:01 pm
yeah to place an international order you have to call to place it. There is some info you have to agree to as well.
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Artist Boy - Forum Admin
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Re: Shipping outside the US
by Tice » Tue Mar 22, 2011 12:04 pm
I had found the one post regarding shipping to Canada but was unsure if they ship to anywhere else in the world, thanks for the info! I'll give em a ring 
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Re: Shipping outside the US
by Tice » Fri Mar 25, 2011 1:25 am
After 3 days now of trying to get through to customer services and leaving a message with no return call I'm beginning to get rather frustrated with trying to order something!!
When are you going to add on-line ordering to those of us outside the US ? I understand I have to agree to something, but can't that be done on-line too? Like a little checkbox with what I have to agree too?
I read that your customer service is legendary, I'm not seeing that so far!
When are you going to add on-line ordering to those of us outside the US ? I understand I have to agree to something, but can't that be done on-line too? Like a little checkbox with what I have to agree too?
I read that your customer service is legendary, I'm not seeing that so far!
- Tice
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Re: Shipping outside the US
by kylereu » Fri Mar 25, 2011 1:40 am
Tice wrote:After 3 days now of trying to get through to customer services and leaving a message with no return call I'm beginning to get rather frustrated with trying to order something!!![]()
When are you going to add on-line ordering to those of us outside the US ? I understand I have to agree to something, but can't that be done on-line too? Like a little checkbox with what I have to agree too?
I read that your customer service is legendary, I'm not seeing that so far!
They are normally very good, are you figuring in hawaii time zone? To be honest I have no idea what time it is in the UK to here or there, thats why I asked. For me when it is 4pm at volcano it is 9pm here. Keep trying its worth it trust me.
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kylereu - Volcano Legend
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Re: Shipping outside the US
by Tice » Fri Mar 25, 2011 1:50 am
Yes it's 6pm here when their lines open at 8am, I have tried from then till I'm too tired to stay up and call so that only leaves me a 5 hourish window to call. I will keep trying as I've done the research and found these to be the best!! So want to give up these stinky cigs and join the revolution! 
- Tice
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Re: Shipping outside the US
by kylereu » Fri Mar 25, 2011 1:54 am
Tice wrote:Yes it's 6pm here when their lines open at 8am, I have tried from then till I'm too tired to stay up and call so that only leaves me a 5 hourish window to call. I will keep trying as I've done the research and found these to be the best!! So want to give up these stinky cigs and join the revolution!
Its a great feeling when you do! I have been off them for two months now and I can not believe how much better I feel now even physically and I am 190 pounds age 24 so it shocked me at the change physically I had period, let alone in two months!
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kylereu - Volcano Legend
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