What some of our customers have to say

[jill11]

I want to quit smoking so bad. I ordered the mini kit and xtra blank carts to refill. I am having trouble with the battery blinking like crazy after a v-pack charge. The blanks I did refill did not vap well at all and I was so excited at first becoz the pre-filled carts were fine (except for one that fell apart and the polyfill stuck to my atty.) I am disappointed. I was hoping to save my lungs and $$$.. Now I am smoking analogs again and hacking away til I get this resolved. My battery even got stuck in the v-pack while charging and I am just not happy... I watched the vids on refilling blanks but dont even wanna go buy blue mod noe\w since i wasted over $ 80.00 so far..

[geekdgirl]

Sorry you're having so many struggles. I know the learning curve is hard at first. As far as the cart filler....polyfil is just not ideal. I understand that blue foam or other mods require some investment (and that most people have already made significant monetary investments) but the impact on your vaping experience will probably be worth it. I found myself initially frustrated by a lot of things, though I was well read on the forums here so I had some ideas of things to do. As I got used to vaping (because it is different from smoking), it became more satisfying. I still don't think I've got the mods exactly down and have to use some thermometer flicks and stuff to keep juice flowing...but, overall, I"m very satisfied and enjoy my experience. I did have some polyfil stick to the atty....it's annoying but it happens. Refilling carts also requires some skill at learning how much to put...how much is too little, what to do to start the juice flowing without flooding the atty....how do you drag to get the best vapor....what tastes the best? What nic level? I found myself with a ton of questions. I still have some occasionally....I'm hoping maybe reading some tips, watching some of the Evil Ernie vids (check out Evil Ernie 1969 on You Tube or the threads here) might help you a bit.

http://www.volcanoecigs.com/forum/beginner-info-yes-we-were-all-there-too-t161.html

http://www.volcanoecigs.com/forum/video-answers-your-vaping-questions-t1488.html

http://www.volcanoecigs.com/how-to

[Arc]

It's Officially been four weeks since my Magma was delivered to my front door.

It's Officially been four weeks since I smoked an analog/tobacco cigarette!

I love my Magma and all my other Volcano equipment and swag. The user community is the best around. And the company, their employees and cust. service are just awesome!

Can't say enough good things!


Let the Lava flow!

-Arc

[steveinWI]

I just got my Magma on Monday, and I can't be more pleased with it. I only wish I knew of it before I ordered a Blu. Being a pack a day smoker, I would recommend it to anyone looking to break the habit (or at least replace it with a lesser habit). So far I have made it all week without an "analog". Only problem I had was getting a bad battery in my starter pack, but Volcano responded quickly and is sending me a replacement. Just hope it arrives soon, so I won't have to worry about not having a charged battery on hand.

[JoeyTheMadScientist]

I just got my Magma on Monday, and I can't be more pleased with it. I only wish I knew of it before I ordered a Blu. Being a pack a day smoker, I would recommend it to anyone looking to break the habit (or at least replace it with a lesser habit). So far I have made it all week without an "analog". Only problem I had was getting a bad battery in my starter pack, but Volcano responded quickly and is sending me a replacement. Just hope it arrives soon, so I won't have to worry about not having a charged battery on hand.

they are pretty good about getting replacements out. you'll have it soon!

[tjs]

I have been reading these and they are GREAT. Some amazing short stories here. people on the fence about buying an e-cig should spend a little time in this thread.

[geekdgirl]

Yeah, I've had to replace batteries and they're always been great!

[steveinWI]

I just got my Magma on Monday, and I can't be more pleased with it. I only wish I knew of it before I ordered a Blu. Being a pack a day smoker, I would recommend it to anyone looking to break the habit (or at least replace it with a lesser habit). So far I have made it all week without an "analog". Only problem I had was getting a bad battery in my starter pack, but Volcano responded quickly and is sending me a replacement. Just hope it arrives soon, so I won't have to worry about not having a charged battery on hand.

they are pretty good about getting replacements out. you'll have it soon!

Yeah, I've had to replace batteries and they're always been great!

Do they ship those replacements via FedEx as well? Then my battery may very well be stuck at the distribution center because of no Saturday delivery. I guess I will need to place future orders earlier in the week so my packages are not stuck in this weekend purgatory!

[Artist Boy]

don't quote me on this put I believe the send all replacements via USPS. to help keep the shipping cost down. At least that is the way I have always gotten mine.

[JoeyTheMadScientist]

don't quote me on this put I believe the send all replacements via USPS. to help keep the shipping cost down. At least that is the way I have always gotten mine.

you can probably be quoted on that. i have gotten my replacements via usps as well